Last updated: May 4, 2026

Refund & Returns Policy

We want every order to feel clear and fair. This policy explains the general return and refund process for products purchased from aetherfate.com. Specific promotions, customized items, digital items, readings, or final-sale items may have different conditions shown at checkout or on the product page.

Return window

Eligible physical products may be requested for return within 30 days after delivery unless otherwise stated. Items should be unused, undamaged, and returned with original packaging where possible.

Non-returnable items

Customized items, personalized services, completed readings, downloadable products, hygiene-sensitive items, gift cards, and items marked final sale may not be returnable unless required by applicable law or unless they arrive damaged or incorrect.

Damaged or incorrect orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos so we can review and help with a replacement, store credit, or refund where appropriate.

Refund timing

Approved refunds are generally issued to the original payment method. Processing times may depend on the payment provider or bank. Shipping fees, customs fees, and handling charges may be non-refundable unless required by law.